I'm a long time motorcycle technician and tech editor of a national motorcycle publication. I haven't owned a bicycle in a long time, but I know a quality two wheeler when I see one - and when I don't. With this bicycle, I don't. Is it serviceable? Yes. But for how long, I couldn't predict. The bike is shipped with the seat, handlebar, and front wheel not installed. You must install these parts as well as others, but the manual covers two other models with only passing reference to parts of this bike that are similar. The wheels both have a lot of axial runout. The front wheel bearings were over tightened and turned very roughly. Regreasing and readjustment cured that, but it revealed what has to be the lowest quality bearings I've ever seen in any application. The bearing adjustment locknut was frozen on one end of the axle, so all adjustment was done from the other side. The slot for the axle in the fork bottoms was deeper on one fork than the other. This caused the wheel to be... Read more

I have had my bike one month now and am pleased with it. I'm 73 and haven't ridden a bike in years and it took a little getting used to. I do plan getting a pad for the seat because it isn't soft enough for me.
Doug

Personally, the instructions were more or less worthless. But assembly wasn't too hard to figure out by yourself (but then again, I'm an engineer...) - took me about an hour to put together. Also, it doesn't come with all the tools you need, but most people will have a crescent wrench lying around, so it's no big deal. The only problem I've had so far is that the gear selector cable became loose after a day...I put it back to where it was and haven't had any problems with it since. Also, it seems that only half the gears actually work; I find myself using only the even gears so that I don't have to listen to the constant clicking while it attempts to engage.

It was also easy to replace the quick release parts with nuts and bolts I got from home depot. I highly recommend doing this for anyone using this bike in high-theft areas such as college campuses.